540-967-1408
Emergency Management Plan for Extended Electrical Outages
A copy of the Emergency Management Plan for Extended Power Outages is kept in the
RU Safe
X Connection Survey - Please fill out and send in if you have not already done so! The report link is below. Thank you!
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RIDGE'S PAYMENT PORTAL OPTION IS NOW AVAILABLE
You can now pay your Ridge Utilities, Inc., water bill through our new software by clicking the box below. Payment methods accepted are credit/debit card and check.
To toggle back and forth with Blue Ridge Property Owners Association and Ridge Utilities invoices, you can select the drop-down in the top right corner.
Leak Detection
Ridge Utilities Inc. is responsible for all repairs to leaks in water lines up to and including the connection of our water meter
WATER METER DISCONNECTS
Water meter disconnects will take place on the 2nd Monday after the due date for the quarter. There is a $100 reconnect fee. Should you be in need of an extension please contact our office at (540) 967-1408. Each quarter bill is $148.00, which would be for 10,000 gallons of water. Overage charge is $20.00 per 1,000 gallons of overage.
2nd quarter - July 31st Disconnects are 8/15/26
3rd quarter - October 31st Disconnects are 11/15/26
4th quarter - January 31st Disconnects are 2/15/27
WATER CONSERVATION ENFORCEMENT
The Ridge Utilities Board of Directors has carefully reviewed current drought conditions affecting Central Virginia, recommendations from state agencies, and recent groundwater monitoring data from our production wells.
After reviewing these conditions, the Board has voted to implement STAGE 2 – WATER CONSERVATION ENFORCEMENT in accordance with Ridge Utilities' Water Conservation Procedure.
This action is being taken to protect our community’s water supply, preserve groundwater resources, and ensure adequate water remains available for essential household use.
Effective Immediately
Water supplied by Ridge Utilities shall be used for essential household and personal use only.
The following uses of Ridge Utilities water are prohibited until further notice:
Outdoor Water Use • Watering lawns, grass, landscaping, gardens, flower beds, shrubs, or trees. • Operation of irrigation or sprinkler systems. • Use of soaker hoses or unattended watering devices. • Establishment of new lawns or landscaping requiring supplemental watering.
Vehicle and Equipment Washing • Washing cars, trucks, motorcycles, golf carts, boats, trailers, RVs, or other vehicles. • Washing driveways, parking areas, sidewalks, docks, patios, decks, or other exterior surfaces.
· Pressure washing homes, decks, fences, driveways, sidewalks, boats, docks, or other structures.
Pool and Recreational Water Use • Filling or refilling swimming pools or running water for a water slide. • Filling hot tubs or spas. • Filling decorative ponds, fountains, or other water features.
Construction and Non-Essential Water Use • Non-essential water use associated with construction activities. • Any use of potable water that results in runoff, waste, or unnecessary consumption.
Indoor Conservation Measures Requested
While indoor water use remains permitted, all customers are strongly encouraged to conserve water whenever possible.
Customers are asked to:
• Limit shower times. • Run dishwashers and washing machines only when full. • Repair leaking faucets, toilets, irrigation systems, and plumbing fixtures immediately. • Turn off water while brushing teeth or shaving. • Avoid unnecessary water use whenever possible. • Monitor household water usage for signs of hidden leaks. • Postpone high-water-use activities until drought conditions improve.
Enforcement
The Ridge Utilities Board has directed management to enforce these restrictions in accordance with the Ridge Utilities Water Conservation Procedure.
Violations will be handled as follows:
First Violation • Written notice and a $50.00 charge.
Second Violation • Removal of the water meter. • Payment of a $50.00 violation charge and a $50.00 reconnect fee prior to restoration of service. • Water service will not be restored until all outstanding charges are paid.
The Board and staff understand that these restrictions may create inconvenience. However, they are necessary to protect the long-term reliability of our water system and ensure that adequate water remains available for all customers during this period of drought.
The Board will continue to monitor groundwater levels, water production, weather conditions, and guidance from the Virginia Department of Health and Virginia Department of Environmental Quality. Restrictions will be lifted as soon as conditions allow.
We appreciate your cooperation and commitment to conserving water and protecting our community's water supply.
Sincerely,
Ridge Utilities, Inc. Board of Directors
2026 RIDGE UTILITIES BOARD MEETING:
at 9:00 a.m. in the office or you can attend virtually.
- Saturday, July 18
- Saturday, September 19
- Saturday, November 21
Water Quality Report
Water's an essential ingredient to life, Ridge Utilities conducts a water quality testing. Below is our newly posted 2025 Annual Water Quality Report. Once again, Ridge Utilities provided violation-free drinking water to our customers.
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